Terms of Service

1. Agreement to Terms

These Terms of Service ("Terms") are a binding agreement between you, the merchant or business that accesses the Adorn service (the "Service"), and Avocado Blvd LLC ("we", "us"). By creating an account, connecting a store or ad account, or otherwise using the Service, you accept these Terms. If you use the Service on behalf of an organization, you represent that you are authorized to bind that organization, and "you" refers to that organization. If you do not agree, do not use the Service.

2. Definitions

"Service" means the Adorn platform that renders branded, rule-driven product images and emits a prioritized product catalog feed. "Merchant" or "Customer" means the account holder using the Service for its business. "Connected Accounts" means the third-party accounts you authorize us to access, such as Shopify and Meta. "Merchant Content" means the data and assets you provide or connect, including product data, brand assets, and images. "Output" means the designed images and the catalog feed the Service generates from your Merchant Content.

3. Eligibility & Accounts

The Service is for business use only and is not directed to consumers or children. Accounts are created and authenticated through our identity provider; access is organized as a tenant with an owner who may add or remove editor members. You are responsible for your members' actions, for keeping credentials secure, and for all activity under your account.

4. Description of the Service

The Service applies conditional design rules to your connected product data to render on-brand product images and to produce a supplementary catalog feed that can be prioritized for image fields in your ad platform. The feed auto-refreshes as prices, sale states, and availability change. We describe the Service accurately and make no promise of any specific advertising result, reach, or return.

5. Merchant Responsibilities & Acceptable Use

You warrant that you hold all rights necessary to the product data, brand assets, images, and audio you connect or provide, and that our processing of them for you does not infringe any third party's rights. You will comply with the policies of the platforms you connect (including Meta's and Shopify's) and with applicable advertising, consumer-protection, and data-protection law. You will not upload unlawful, infringing, or deceptive content, and you will not abuse, overload, reverse-engineer, or attempt to gain unauthorized access to the Service.

Audio is treated separately here because it is the one part of your content we ask you to confirm in writing at the moment you provide it. When you upload an audio file, and when you upload a video file that may contain audio, we record your confirmation that you hold the rights to it. That record stores who gave the confirmation, when they gave it, which file it was about, and which version of the wording below was in front of them at the time. We keep it for as long as we hold the file. The confirmation is asked in the wording set out here, and this is the same text the Service shows you:

Uploading an audio file, wording version 2026-08-09. You are uploading an audio recording to use as the soundtrack of your video ads. You confirm that you hold every right needed to use this recording in paid advertising, in every market where those ads run, and that nobody else's permission is still outstanding, including the composer, the performers, and any label or publisher. Adorn renders this recording into your ads only because you instructed it to. If any of this stops being true, you will remove the recording from your account.

Uploading a video file, wording version 2026-08-09. You are uploading a video file, and any audio this file contains can now be carried into your ads instead of being discarded. You confirm that you hold every right needed to use that audio in paid advertising, in every market where those ads run. This covers music, speech, and any sound recorded while you were filming. Music that arrived with a stock clip, or was added in an editing app, or was simply playing in the room, is covered by this confirmation, and it is the most common reason the confirmation turns out to be wrong. If you do not hold those rights, leave the sound switched off for this video.

We ask for the video confirmation on every video upload, not only on videos that turn out to contain sound, because we cannot tell what is inside the file until after it has been stored.

6. Third-Party Services & Connected Accounts

Shopify, Meta, and DataFeedWatch are independent third parties, not controlled by us. When you connect an account, you authorize us to access it on your behalf through OAuth or the platform's equivalent, solely to provide the Service. Your use of those platforms remains governed by their own terms, and we are not responsible for their availability, changes, outages, or decisions. You may revoke a connection at any time through the Service or the platform.

7. License from Merchant to Adorn

You grant us a limited, non-exclusive, worldwide, royalty-free license to host, process, transform, and render your Merchant Content, which includes any audio you upload and any audio contained in a video you upload, solely as needed to operate and provide the Service to you, including generating the Output and delivering it through your connected feed. Naming audio here does not widen this license: it is the same grant, on the same terms, for the same purpose, written down because a reader looking for audio would otherwise not find it. This license ends when the content is deleted or your account is terminated, subject to the retention described in our Privacy Policy.

8. Adorn Intellectual Property

Avocado Blvd LLC owns the Service, including the platform, the rendering and rule engine, and all related software, and retains all rights not expressly granted here. You own your brand assets and product data, and, as between you and us, you own the designed images produced from them. We may use aggregate, de-identified operational data to maintain and improve the Service.

9. Fees & Billing

The Service is offered on monthly and yearly subscription plans, each with a 14-day free trial: Starter at $189/mo or $1,890/yr for up to 3,000 products; Growth at $479/mo or $4,790/yr for up to 15,000 products; Scale at $949/mo or $9,490/yr for up to 50,000 products. An Enterprise plan for unlimited products is available by quotation; its fees are set out in the order form or written agreement for that plan and are not published on our pricing page. Full current pricing and plan features for the subscription plans are listed on our pricing page. If your plan is billed through Shopify, you choose, change, and cancel it in Shopify, and its fees are charged on your Shopify bill. A store you install from Shopify is billed this way unless your account already has a plan paid by card, which then stays on your card, or a plan we provide at no charge, which stays as it is. If your account holds more than one store and has no active subscription, we cannot link a store you install from Shopify to it, and the Service tells you so. If you pay by card, payment is collected in advance through our third-party payment processor's hosted checkout; your card details are never entered into or stored by the Service directly, and you may upgrade, downgrade, or cancel at any time from the billing portal. Either way, billing starts only when your trial ends. We will present any future change to these prices to you before it takes effect.

10. Confidentiality

Each party may receive non-public information from the other in connection with the Service. The receiving party will use that information only to perform under these Terms and will protect it with reasonable care. This does not apply to information that is public, already known, independently developed, or lawfully obtained from another source, or to disclosures required by law.

11. Disclaimers & Warranties

The Service is provided "AS IS" and "AS AVAILABLE" without warranties of any kind, whether express or implied, including any implied warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the Service will be uninterrupted, error-free, or that any Output will produce any particular advertising performance.

12. Limitation of Liability

To the maximum extent permitted by law, neither party is liable for indirect, incidental, special, consequential, or exemplary damages, or for lost profits, revenue, or data, arising out of or relating to the Service. Except for your payment obligations, your obligations under Section 13, and liability that cannot be limited by law, each party's total liability for all claims arising out of or relating to these Terms or the Service is limited to the greater of the fees you paid us for the Service in the 12 months before the event that gave rise to the claim, and one hundred US dollars.

13. Indemnification

You will defend, indemnify, and hold harmless Avocado Blvd LLC from and against third-party claims, and related losses and expenses, arising out of your Merchant Content, your rights (or lack of rights) in the brand assets, product data, and audio you connect or upload, your advertising claims, or your breach of these Terms or of a connected platform's policies.

This covers a claim about audio you confirmed under Section 5, whether that audio was a file you uploaded on its own or was already inside a video you uploaded. The confirmation in Section 5 and this indemnity are two halves of one thing: a warranty that nobody has to answer for is not a warranty, and without this paragraph the loss on an audio claim would stay with us however clearly you had confirmed the rights were yours.

14. Term & Termination

These Terms apply while you use the Service. Either party may terminate at any time; we may also suspend or terminate access for breach, abuse, or legal or security reasons. On termination we stop processing your Merchant Content and delete or return it in accordance with the retention section of our Privacy Policy, including the platform-initiated purge that runs when a connected store is removed. Sections that by their nature should survive termination (such as ownership, disclaimers, limitation of liability, and indemnification) survive.

15. Modifications

We may modify the Service and these Terms. If we make a material change to these Terms we will provide notice through the Service or at /support. Your continued use of the Service after a change takes effect constitutes acceptance of the updated Terms.

16. Governing Law & Disputes

These Terms are governed by the laws of the State of California, United States, without regard to conflict-of-laws rules, and the parties submit to the courts located there. Before either party brings a claim, it will first tell the other in writing and both will try in good faith to settle the dispute within 30 days. We do not require arbitration, so a dispute that is not settled goes to the courts named above. Each party brings claims only on its own behalf, and not as a plaintiff or class member in any class, collective or representative action.

17. Miscellaneous

You may not assign these Terms without our consent; we may assign them in connection with a merger, acquisition, or sale of assets. If any provision is held unenforceable, the rest remains in effect. These Terms are the entire agreement between the parties on their subject matter. Neither party is liable for failure or delay caused by events beyond its reasonable control. Notices to us may be sent through /support.

18. Contact

Questions about these Terms can be sent to us at /support.