Getting started
Connect a source, choose your markets, make it on-brand, attach a template, preview on your real products, and publish your designed catalog feed in one session.
Read guide →Docs
Documentation
Connect a source. Design a template. Set the rules. Publish the feed. Every step of the documentation, grouped below.
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Find an answer
- My designs are not showing in Meta ads
- My prices or stock are not updating
- A product is missing from my feed
- A template is not showing on a product
- An ad shows the plain product photo
- My product feed will not import
- Adorn lost the connection to my Shopify store
- AI images stopped being made
- A payment did not go through
- I am not getting alert emails
- Installing Adorn from Shopify did not finish
- Why isn't my feed updating?
- How do I reconnect Shopify or Meta?
- How do I change or cancel my plan?
- What happens if I go over my catalog limit?
- Do the designed images work in Meta catalog ads?
Getting started
How Adorn works
How Adorn turns your products into designed catalog images: templates set the look, Adorn draws every product, and your feed carries the designs to your ads.
Read guide →Install from Shopify
Install Adorn from Shopify, create your Adorn account on the screen that opens, and see what to do if the store does not connect.
Read guide →The setup wizard
Each screen of the setup wizard, from bringing in your products to publishing your first designs, and what each choice on it does.
Read guide →Get help in Adorn
Search the docs, read the help for the screen you are on, check your store's health and write to support from the Help panel inside Adorn.
Read guide →Templates & design
Templates and the gallery
Find, create and manage your templates, the designs Adorn builds around your product photos.
Read guide →Community templates
Add a ready-made design to My templates from Community Templates, after you see it on one of your products.
Read guide →Import a design from Figma
Bring a frame from a Figma file into a template as its starting layout, from the Templates panel in the editor.
Read guide →Share a preview link
Send a read-only preview of a template's design to someone without an Adorn account, choose how long the link works, and revoke it.
Read guide →Publish and go live
Send your changes to your feed: the publish flow, the check before your first go-live, approval when it is on, and what you see once a change is published.
Read guide →Design variations
Test another version of a template's design against the design itself: create a variant, then give it its own colors, badge rules or wording.
Read guide →Preview catalog
See every product in its design before anything changes in your feed, find one product, and see why a tile keeps its own photo or shows no photo.
Read guide →Applies to & priority
What a template applies to
Target products with the plain-language rule builder: Match ALL or ANY of attribute, operator, and value conditions, watch a live match count, and schedule when a rule is active.
Read guide →Priority and what's live
Order your templates so the first match wins, pause templates without deleting them, preview the impact of a change before saving, and see the winning design across your whole catalog.
Read guide →Schedules and time zones
Run a template's rule only between two times, read those times in your own time zone, and keep products out of your feed on a schedule.
Read guide →A/B tests
Test a variant of a template's design against the design itself, start and stop the test, and see which one wins.
Read guide →Sources & Meta
Feed sources
Connect your products two ways - a Shopify store or a pasted product feed URL - watch the import, reconnect a source, and let your designs refresh as prices and sales change.
Read guide →Connect Meta
Connect your Meta catalog, publish your designed ad images, and complete the one documented Commerce Manager step so your ads serve Adorn's designed images.
Read guide →The Data sources page
Connect a Shopify store or add a product feed, check that your products came in, and choose how products with variants reach your feed.
Read guide →The Sources & markets page
Set the markets your store serves and where each one's prices come from, keep your channels' markets in step, and give Adorn your product costs.
Read guide →Sales channels
The Sales channels page
See the four cards on the Sales channels page, what each card shows before and after its channel is connected, and where to find your feed addresses.
Read guide →TikTok
What the TikTok card in Settings shows while TikTok is not switched on, and the feed address it lists for each of your markets.
Read guide →What the Pinterest card in Settings shows before and after a connection, and what its waiting and turned down messages mean.
Read guide →Snapchat
What the Snapchat card in Settings shows before and after a connection, and how Snapchat places a designed image inside its own ad template.
Read guide →Your Google feed
Add your Google feed address in Google Merchant Center, and see what the feed carries on the free plan.
Read guide →AI images
AI images
Background removal is free on every plan, no vendor key needed. Set a spend cap if you want one, then preview before turning it on. Lifestyle scenes are included on every plan as well.
Read guide →The Creative defaults page
Choose which products get AI images, AI ad copy, product videos and motion clips, how many each can make, and where the sound for videos is set.
Read guide →The Library page
See which products were cut out or kept with their own photos, and decide what happens to the photos Adorn could not cut out with confidence.
Read guide →Insights
The Performance tab
See how the designs in each of your tests compare on Meta, and what each figure on the Insights tabs counts.
Read guide →The Product spend tab
Find the products that spent money on Meta ads and sold nothing, and the design each one spent it on.
Read guide →The Your usage tab
See how many templates your store serves, how many times it has published and which of Shopify and Meta it uses.
Read guide →The Winners tab
See where each of your tests stands after Adorn's daily check, and promote a variant that has won.
Read guide →The Element lift tab
See which option of each element in a multivariate test is leading, how confident the read is, and when a combination can be promoted.
Read guide →The Multivariate test tab
Test several elements of one template at once, see how many combinations and images that makes, and publish the test.
Read guide →The Segments tab
Check each segment Adorn calculates for your store, its members and the figures that put them there.
Read guide →The Feed health tab
Count what reached each of your feeds at its last read, what was left out, and why.
Read guide →Account & billing
Connect an AI agent
Give an AI agent access to your store over MCP: create a token, choose exactly what it may do, connect it, and revoke it the moment you want it gone.
Read guide →Brand and account
Set your brand palette, font and logo, then manage who can use your store: its members and their roles, sending invites, and accepting one.
Read guide →Plans and billing
Understand the plans and their catalog limits, start your 14-day free trial, and manage your plan in Shopify if it is billed through Shopify, or through secure checkout and the billing portal if you pay by card.
Read guide →The Account page
Manage your own name, photo, sign-in email addresses, password and devices, choose how Adorn looks, switch between your stores, and reach support if you can't sign in.
Read guide →The Team & roles page
Invite people to your store, give each one a role, and choose whether a publish needs approval first.
Read guide →Email alerts
Choose who Adorn emails when your store needs attention, and see what each alert email is about.
Read guide →The Billing page
Read your plan and its limits on the Billing page, start or manage a plan by card or through Shopify, keep track of the stores your plan pays for, and fix a failed payment.
Read guide →The free plan
What the free plan includes, how many products its Google feed carries, and what needs a paid plan.
Read guide →Cancel, uninstall or delete your data
Cancel a paid plan by card or through Shopify, see what removing Adorn from your Shopify store does, and ask for your data to be deleted.
Read guide →Editor
The canvas editor
Work in the canvas editor: the tool rail panels, the canvas and its artboard ratios, the Inspector, undo/redo, and the full keyboard-shortcut set.
Read guide →The tool rail panels
What each panel on the editor's tool rail holds: Add element, Layers, Brand, Creative & AI, Assets and Templates.
Read guide →The Inspector: content and layout
What the Inspector's sections for an element's content and layout do, from Asset and Text to Position & size and Data binding.
Read guide →The Inspector: appearance, motion and AI
What the Inspector's sections for an element's look, motion and AI do: Background, Write copy with AI, Appearance, Animate and Effects.
Read guide →Sizes and safe zones
The sizes a design comes in, how to switch the size you are editing, and the safe zones that show what stays clear in an ad.
Read guide →Motion and video preview
Animate the elements of a design, play the motion on the canvas, and see the still image or the video your feed gets.
Read guide →Title wording
Reword the product title a template shows, such as taking out a brand name or sizes, without changing the title in your store or feeds.
Read guide →Troubleshooting & FAQ
FAQ and troubleshooting
Answers to the questions Adorn users ask most - feeds, templates, connections, and plans - and how to reach us for anything else.
Read guide →Troubleshooting by code
What each Adorn problem code means, what it affects, and how to fix it.
Read guide →The Store health page
What the Store health page checks, what each row's state means, and where a problem code leads.
Read guide →My designs are not showing in Meta ads
What to check first when your designs do not show in your Meta ads, and the problem codes that cause it.
Read guide →My prices or stock are not updating
What to check first when price and stock changes do not reach your feed, and the problem codes that cause it.
Read guide →A product is missing from my feed
What to check first when a product is left out of your feed, and the problem codes that cause it.
Read guide →A template is not showing on a product
What to check first when a product does not get a template's design, and the problem codes that cause it.
Read guide →An ad shows the plain product photo
What to check first when an ad shows a product's own photo instead of your design, and the problem codes that cause it.
Read guide →My product feed will not import
What to check first when Adorn cannot import your product feed, and the problem codes that cause it.
Read guide →Adorn lost the connection to my Shopify store
What to check first when Adorn can no longer read your Shopify store, and the problem codes that cause it.
Read guide →AI images stopped being made
What to check first when products stop getting AI images, and the problem codes that cause it.
Read guide →A payment did not go through
What to check first when a payment for your plan fails, and the problem codes that cause it.
Read guide →I am not getting alert emails
What to check first when alert emails do not reach you, and the problem codes that cause it.
Read guide →Installing Adorn from Shopify did not finish
What to check first when the install from Shopify does not connect your store, and the problem codes that cause it.
Read guide →Reference
Glossary
Plain definitions of the words these guides use for Adorn's parts, from templates and rules to feeds, sales channels and markets.
Read guide →Plans and limits
Every Adorn plan with its price and how many products it covers, the free plan, Enterprise, stores billed through Shopify, and the free trial.
Read guide →Product fields Adorn reads
The fields Adorn reads from each product in a Google Shopping feed, and the ones a feed must have before Adorn can connect it.
Read guide →Notifications and alert emails
Every notice the bell shows and every alert email Adorn sends, with the code each one carries.
Read guide →What's new
What's new
Changes to Adorn that are already released, newest first.
Read guide →